SERVICE AND PARTS
4 Steps to a Successful Partnership
At MetalPress Machinery, our job doesn't end when your equipment arrives. We provide ongoing service, genuine parts, and responsive technical support to keep your machine operating at peak performance. Whether it's a hydraulic press, die upender, trim press, or any custom system—we back every machine with real support, when and where you need it.
Quick-Response Support
Real answers. Real quick.
Time is money—and downtime costs both. That’s why our technical support team responds fast, with real expertise and no runaround.
You can expect:
Live phone and email support during business hours
Secure remote access (VPN) for qualified systems
Rapid troubleshooting by technicians trained on your specific model
Log file review, alarm code interpretation, and guided resolution
Most issues are resolved in under 60 minutes. If not, we escalate to field service immediately.
Spare & Replacement Parts
OEM parts. Fast delivery.
We maintain a deep inventory of spare parts for all MetalPress equipment—ready to ship across the USA, Canada, Mexico, and South America.
You get:
Serial-number matched parts for perfect fit
Same-day or next-day shipping options
Pre-packaged spare parts kits for fast maintenance
Dedicated technical support via phone, video, or email
If you’re unsure what you need, just send us a photo or your serial number—we’ll handle the rest.
Maintenance & Repair Services
Prevent problems—or solve them fast.
Our factory-trained technicians are available for:
Preventive maintenance inspections
On-site diagnostics and repairs
Hydraulic, electrical, and mechanical servicing
Safety system troubleshooting and fault resolution
We work around your production schedule to reduce unplanned downtime and extend the lifespan of your machine.
Service Contacts
Long-Term Service. Keep Your Machine Purring Like a Kitten.
Every MetalPress machine comes with a lifetime support pathway. Whether it’s year one or year ten, our service team is ready with the tools, parts, and knowledge to keep your operation running.
We also offer:
Optional extended service plans
Service history tracking by machine serial number
Priority scheduling for long-term clients
Friendly, direct access to real humans—no outsourced call centers